Responding to a Crisis

I titled this entry "responding to a crisis", but the current crisis of the spread of a virus that has many people worried and governments and healthcare workers scrambling for answers is just one aspect of that crisis. There are many crises in small business, and how we manage will tell if we will be around tomorrow. Besides the Covid-19 virus crisis, our downtown is facing construction that is limiting access to businesses, and many people are staying away from downtown to avoid the construction.

So how do we respond to two distinct issues that we are facing at Cowtown Candy Company?

First, our response to minimizing the spread of any sickness: At Cowtown Candy Company, we don't allow our workers to work sick. We have always washed our hands religiously, and we keep all surfaces wiped down with health department recommended cleaners and disinfectants. However, while this minimizes risk, it doesn't guarantee that we work and serve our customers in a totally sterile environment; but we want our store to be as safe as we can make it and we are committed to that and we always have been!

But as people seek to minimize contact with others, we realize this may be a good time to let our customers know that we have always practiced safe food handling and we are always vigilant to maintain that practice. We also offer shipping all over these United States, and can also deliver locally. You can call in your order at 307-587-8212 or place an order here online.

Second, our response to road construction in front of our store (approximately April 2020 through May 2020): We are offering our customers to park behind our store and enter through our back door. We have two parking spots by our back door, with more parking available near our back door. We will have signage to direct to our back door and we hope to minimize your inconvenience to access our store, by making our back door available at this time. This is also a good time to possibly call in your order and we can have it ready to pick up or we can deliver. 

These issues are facing every small business in your community, no matter where you live. It might not be road construction, it could be a personal crisis of some kind or the lack of good workers to help mind the store. Bottom line is, please remember to shop small and support your local businesses all the time.

​Connie and I love our community and serving our customers, no matter where you may call home, and we hope to be doing this for many more years... crisis or no crisis.