I titled this entry "responding to a crisis", but the current crisis of the spread of a virus that has many people worried and governments and healthcare workers scrambling for answers is just one aspect of that crisis. There are many crises in small business, and how we manage will tell if we will be around tomorrow. Besides the Covid-19 virus crisis, our downtown is facing construction that is limiting access to businesses, and many people are staying away from downtown to avoid the construction.
So how do we respond to two distinct issues that we are facing at Cowtown Candy Company?
First, our response to minimizing the spread of any sickness: At Cowtown Candy Company, we don't allow our workers to work sick. We have always washed our hands religiously, and we keep all surfaces wiped down with health department recommended cleaners and disinfectants. However, while this minimizes risk, it doesn't guarantee that we work and serve our customers in a totally sterile environment; but we want our store to be as safe as we can make it and we are committed to that and we always have been!
But as people seek to minimize contact with others, we realize this may be a good time to let our customers know that we have always practiced safe food handling and we are always vigilant to maintain that practice. We also offer shipping all over these United States, and can also deliver locally. You can call in your order at 307-587-8212 or place an order here online.
Second, our response to road construction in front of our store (approximately April 2020 through May 2020): We are offering our customers to park behind our store and enter through our back door. We have two parking spots by our back door, with more parking available near our back door. We will have signage to direct to our back door and we hope to minimize your inconvenience to access our store, by making our back door available at this time. This is also a good time to possibly call in your order and we can have it ready to pick up or we can deliver.
These issues are facing every small business in your community, no matter where you live. It might not be road construction, it could be a personal crisis of some kind or the lack of good workers to help mind the store. Bottom line is, please remember to shop small and support your local businesses all the time.
Connie and I love our community and serving our customers, no matter where you may call home, and we hope to be doing this for many more years... crisis or no crisis.
We've been wanting to change our website and web store for several years now, to make it easier to navigate for our customers and easier to update and process for us. As we go live with the new web store, we hope you'll try it out and let us know if it's easier to work with. We're working on getting the shipping to be a better reflection of actual costs - especially for our customers in Wyoming and the nearby region. We also hope to add more products, including some of our popular bulk and packaged candies. We may even add some of our specialty sodas, so those can be ordered online. Is there something you would like to see added? Leave us a comment and we will see what we can do.
Thank you for visiting our web store and reading our blog!
Kenny & Connie Lee are the owners of Cowtown Candy Company and have lived in Cody, Wyoming for over 25 years. They are involved in candy making, the community, their family, and enjoy sharing about all things candy and gifts. From time to time, one of them, usually Kenny, will post some random information about their store, the community, or life. We hope you enjoy our store and the things we share here.